Your All-Inclusive Service Provider for Multi-Language Voice Prompts, Custom on Hold Solutions and Translation Services for Organizations of all Sizes Including:
Small Market, Middle Market, Enterprise & Government
We Speak Your Language:
Founded by IT Professionals with expertise in Voice Integration and Communications Software Implementation, we understand the importance of the timely delivery of your Professional Voice Recordings and the impact on your project timelines. Our team draws from years of experience in Contact Center & IVR Implementation to help you avoid the common pitfalls that result in added expense and delays. Our world class team of Professional Voice Talents and Certified Translators will deliver your customers’ message in any language. With an international presence and major industry partners world-wide, Trans-Eastern Voice Solutions can offer our services with extremely fast turn around.
Human Interaction in an Automated World:
We are not an ambiguous internet company with a fancy website that simply turns around Voice Prompts. At Trans-Eastern Voice Solutions, we believe that automation has its place - just not here. As some of our competitors look to automate process and remove all aspects of human interaction, the Trans-Eastern Voice Team stays closely engaged in real time through completion. Our Team actively partner with you in each engagement to ensure that all callers receive a first class customer experience.
Highest Quality Voice Talent:
Our Professional Voice Talents are among the finest in the industry. All Voice Talents must pass through Trans-Eastern Voice Solutions’ rigorous vetting process before becoming a member of our team. Our International Network of Voice Talents are Native Speakers so you are ensured that the correct dialect is provided for all regions in which you do business. As some of our competitors pass amateurs off as professionals and assign jobs to the highest bidder, we pride ourselves on our high quality talents and fair compensation practices. Our high Voice Talent retention rate ensures that the same voice will be available to you for future additions and changes to your communications platform.
Our International Team of Professional Translators will deliver your message in almost any language. Trans-Eastern Voice Solutions only utilizes Native Speakers in our network of International Translation Professionals. All documents are translated in real time by Qualified Professional Translators and reviewed by our Proofreaders before final delivery. You are always assured that you materials are correctly translated for all regions where your business operates Our International Translation Team supports a diverse customer base across N. America, LATAM, EMEA & APAC
The Trans-Eastern pricing model is straightforward and comprehensive. No hidden fees, licensing charges or surprise renewal costs. While some of our competitors attempt to find clever ways to squeeze additional revenue through complicated pricing models, Trans-Eastern Voice Solutions chooses to keep our pricing transparent and competitive. Ask us about our monthly support packages to help reduce the cost of periodic changes to existing Call Flows and Voice Recordings.
VPaaS: Voice Prompts as a Subscription Plans:
Our Annual and Monthly Service Contracts provide fast Professional Voice Recordings to our client base in order to best support your supported IVR's and Contact Centers demand.
Fast Turn Around
Our Standard Delivery Commitment is 3-5 Business Days.
3 Day and Next Day Expedite options are available for all orders.
Value Add On Profitability:
Partner with Trans-Eastern Voice Solutions and increase profitability by adding our full suite of Professional Voice Recording solutions to you company's catalog of services. Our comprehensive pricing model makes it easy to increase revenue while providing these valuable services to your clients.
Hands On Consulting:
Trans-Eastern Voice Solutions offers a wide range of Voice Project Management Support from T&M Consulting to Voice Project Management Staff Augmentations.