We Speak Your Language:
Founded by IT Professionals with expertise in Communications Software Implementation, we understand the importance of audible quality, timely delivery and the impact on your project timelines. Our team draws from years of experience in Contact Center & IVR Implementation to help you avoid the common pitfalls that result in added expense and delays. Our world class team of Professional Voice Talents, Certified Translators and Interpreters will deliver your customers’ message in any language. With an international presence and major industry partners world-wide, Trans-Eastern Solutions offers extremely fast turn around. Our Team will actively partner with you in each engagement to ensure that you receive a first class customer experience.
Highest Quality Voice Talent:
Our Professional Voice Talents are among the finest in the industry. All Voice Talents must pass through Trans-Eastern Solutions’ rigorous vetting process before becoming a member of our team. Our International Network of Voice Talents are Native Speakers so you are ensured that the correct dialect is provided for all regions in which you do business. We pride ourselves on our high quality talents and fair compensation practices. Our high Voice Talent retention rate ensures that the same voice will be available to you for future additions and changes to your communications platform.
Accurate Translations and Interpretation:
Our International Team of Professional Translators will deliver your message in almost any language. Trans-Eastern Voice Solutions only utilizes Native Speakers in our network of International Translation and Interpretation Professionals. All documents are translated in real time by Qualified Professional Translators and reviewed by our Proofreaders before final delivery. You are always assured that your materials are correctly localized for all regions where your business operates We support a diverse customer base across North America, LATAM, EMEA & APAC
Localized Online Training & Enablement Solutions:
Trans-Eastern offers a wide variety of Virtual Telecommunications Training Courses in multiple languages. Our Training Team provides online training sessions crafted for End Users, Agents and Administrators on a the latest Contact Center and Unified Communications Technology. From Analytics to Omni Channel solutions, our Training Team will help your team adapt to new communications technology.
The Trans-Eastern pricing model is straightforward and comprehensive. No hidden fees, licensing charges or surprise renewal costs. Trans-Eastern Solutions chooses to keep our pricing transparent and competitive. Ask us about our monthly support packages to help reduce the cost of periodic changes to existing Call Flows and Voice Recordings.
Fast Turn Around
Our Standard Delivery Commitment is 3-5 Business Days.
3 Day and Next Day Expedite options are available for all orders.
Value Add On Profitability:
Partner with Trans-Eastern Solutions and increase profitability by adding our full suite of Professional Voice Recording, Translation and Training solutions to your company's catalog of services. Our comprehensive pricing model makes it easy to increase revenue while providing these valuable services to your clients.
Hands On Consulting:
Trans-Eastern Solutions offers a wide range of Voice Project Management Support from T&M Consulting to Voice Project Management, Voice Engineering and Training Staff Augmentation. Contact us for more information.