Guide Your Callers with High Quality Voice Prompts and Greetings:
Our International Network of Professional Voice Talents are the finest in the industry. All Voice Prompts are produced & optimized for the latest communications technology by professional voice actors and in house recording engineers. Your are assured that your company's audible image will standout from the rest, in all languages.
Optimized for Communications Technology:
Annual Discounted Monthly Service Plans:
Trans-Eastern Voice Solutions’ exclusive VPaaS option offers a selection of monthly Voice Prompts as a Subscription packages to efficiently support your company while minimizing expense. This service is ideal for companies with a high volume of Day Two MAC Changes or organizations with high turnover and frequent update needs.
Ask us about our Standard, Sliver and Gold Monthly Plans
Inform Your Customers While They Wait:
Many customers dial into Contact Centers seeking general information that can easily be obtained through Announcements on Hold. Increase your Positive Call Abandon Rate by providing critical information to keep callers informed. We can assist you in producing effective Announcements on Hold campaigns for your existing or new communications technology.
Turn Your Phone System into Your Own Unlimited Advertising Space!
Take advantage of hold time and keep your customers engaged with professionally produced Advertising on Hold campaign recordings. We'll work with your team to create an experience that will inform your customers of your services, promotions & alternate methods of contact.
Take Your On Hold Experience to the Next Level:
With Custom On-Hold Productions including multiple voices, music and sound effects, we will create a campaign that will make callers forget that they are on hold. Our creative team will assist you in creating memorable campaigns that will keep callers interested and engaged.
Expand in an Ever Shrinking World:
Our Translation Services are performed by Certified Translation Professionals & reviewed by our Native Speaking Proofreaders before final delivery so your are assured that all materials are correctly translated for all regions in which you do business. We can also translate your Voice Prompt Scripts.
Translations Services Include:
English French German Italian Spanish Portuguese Russian Hungarian Turkish Greek Slovak Czech Chinese Japanese Korean Polish Swedish Dutch Mandarin Cantonese Romanian Ukrainian Hebrew Vietnamese Arabic and many more!
Voice Implementation? We Can Help!
Need assistance with project plan development, identifying timelines and managing resources for your Voice Technology Deployment? Whether onsite or in the cloud, we can provide proven experienced Project Management Consultants to guide you through the maze that we call Voice Implementation.
Virtual Training Solutions:
The success of any implementation relies heavily on end user acceptance and adaptation to new technology. Our International Training Professionals will seamlessly transition your users to new technology in a classroom environment onsite or in online classes classes.