Trans-Eastern Voice Solutions: The leader in the Global Voice Recording Industry
Specializing in Professional Multi-language Voice Recording Services for IVR, UCaaS, CCaaS & Communications Technology Applications worldwide. Supporting North America, LATAM, EMEA and APAC
Guide your Customers with High Quality Voice Prompts and Greetings
We specialize in delivering first class Professional Voice Recordings for Communications Technology and IT Technology organizations of all sizes. Our team will partner with you to effectively guide your customers with High Quality Voice Prompts for CCaaS, UCaaS, Call Center, IVR, AI Voice Applications & more. Translations are available in most languages and dialects
Expand in an Ever Shrinking World:
Have you already invested in top quality Technical and Training Documentation? Have you considered your present or future customers who speak additional languages? We provide Professional Technical and Training Documentation Translations and Transcribing. We can also transcribe your IVR and Contact Center Prompt Scripts to most any language.
Turn your Phone System into your own unlimited advertising space!
Take advantage of hold time and keep your customers engaged with professionally produced Advertising on Hold campaign recordings. We'll work with your team to create and experience that will positively inform your customers of your company's services, promotions and alternate methods of contact.
Inform your customers while they wait:
Many customers dial into customer service and support centers for general information that can easily be obtained through Announcements on Hold. Increase your Positive Call Abandon Rate by providing critical information to keep your customers informed. We can assist you in producing effective Announcements on Hold campaigns for your existing or new communications technology.
A Soundtrack for Your Hold Time:
No one likes to listen to 'dead air' when they are waiting to be connected to the next available agent. Many studies have proven that the presence of music not only calms the customer as they wait, but also makes the hold time feel shorter. Choose from hours of Royalty Free Music for your Telephone System to improve your customers On Hold experience
Founded by Voice Technology Professionals - we can help!
We can provide Professional Services to assist you with developing project plans milestones and timelines for your Telecommunications Deployment. We can provide proved experienced Project Management Consultants to guide you through the maze that we call Voice Technology Implementation
FULL SUITE OF LANGUAGES SUPPORTING NORTH AMERICA, LATAM, EMEA & APAC
English French German Italian Spanish Portuguese Russian Hungarian Turkish Greek Slovak Czech Chinese Japanese Korean Polish Swedish Dutch Mandarin Cantonese Romanian Ukrainian Hebrew Vietnamese Arabic and many more!